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Learn to communicate with maximum effectiveness and lead an organization through interpersonal challenges towards a harmonious and conflict-free work environment

  • Integrate inner transformation with practical strategies and processes of conflict management
  • Study online part-time with skilled, highly qualified professors
  • Learn through active participation in real-world case scenario role plays
  • Reduce stress and develop a deep inner calm, an essential quality for a leader engaged in conflict resolution
  • Complete your degree in 3 semesters

Degree at a Glance

  • Online classes with two one-week residency workshops
  • 30 credits in 18 months (3 semesters)
  • Program Cost: $4,800 per semester
    + accommodation for residency
    (eligible for financial aid)
  • MUM is accredited by the Higher Learning Commission (HLC)
  • No GRE or GMAT required
  • Certificate or MBA Options
  • Program is offered by the College of Business Administration

Learn to creatively avert difficulties and dangers before they hit

Knowing how to manage conflict, on both the personal and professional level, prepares you to avoid potentially negative outcomes before they can escalate to the point of no return. Become the manager who avoids damaging conflict by creatively
resolving differences. One study found that 50% of Americans have left a job to “get away from their manager” at some point in their career. (Gallup 2015, “The State of the American Manager”)

The Master’s in Leadership and Workplace Conflict Resolution cultivates essential skills in the areas of:

  • Inner transformation,
  • Communication,
  • Leadership, and
  • Conflict resolution.

In addition these skills will enhance your ability to create a harmonious, effective workplace environment.

Part time online classes, ideal for busy schedules


Connect with professors and fellow students through our online learning platform and join live classroom sessions.
Classes are held on:
Tuesdays: 7:30 – 9:00 p.m. US Central time
Thursdays: 7:30 – 9:00 p.m. US Central time
Saturdays: 10:00 a.m. – noon US Central time

The class sessions are video-conferenced live online and are recorded for students whose time zone or work schedule does not permit synchronous participation.
Readings and homework account for another 7-10 hours of academic work per week.
Note that this program is designed to fit the schedules of busy working adults. Take only one course at a time for maximum benefit.

Learning by doing

Practice your communication and mediation skills in a safe, supportive classroom environment, and appreciate the added depth of learning when you put your theoretical knowledge into practice. Participation in the live classroom sessions allows you to go through the four steps of the feedback loop:

Transcendental Meditation® (TM®) – the tool to increase your sensitivity and awareness


All MUM students practice the Transcendental Meditation technique.
Learn the Transcendental Meditation technique, a scientifically validated method to reduce stress, develop clarity of mind, and build broad awareness, which are all essential qualities for excelling in the techniques and practices of conflict resolution..

Oprah Winfrey, in an interview with Dr. Mehmet Oz, talks about how she learned Transcendental Meditation and benefited so much that she subsequently paid the course fee for all 400 of her employees to learn TM, and the changes it has brought.

“9:00 in the morning, and 4:30 in the afternoon no matter what is going on, we stop and we meditate,” says Winfrey, ”And you can’t imagine what has happened in the company, people who used to have migraines, don’t. People are sleeping better, they are having better relationships and they are interacting with other people better. It’s been fantastic.” About herself, she says that she becomes a 1000% better person when, through TM, she brings herself in touch with something greater than herself.

Featured classes

  • MGT 5829 Culture and Conflict Resolution (2 credits)
    Understand personal differences in the context of cultural differences that have national, religious, and social origins. Learn how to embrace diversity to create a harmonious work group. Apply various cross-cultural models in real case scenarios.
  • MGT 5836 Difficult People and Difficult Conversations (2 credits)
    In this course students will develop and use their emotional intelligence to handle high conflict personality types and other difficult people. They will practice difficult conversations with peers, subordinates and supervisors. They will perfect the art of giving and receiving feedback.
  • MGT 5837 Transformational Coaching (2 credits)
    The focus of this course is learning to lead and coach for transformational change in the individual and the organization. Topics include: balancing of power, committed listening, overcoming impasse, transcending conflict, heartfelt conversation, forgiveness, and preventative conflict resolution.
Students have to complete a total of 30 credits.
Click here to see a complete list of Courses and Degree Requirements of the MA in Leadership and Workplace Conflict Resolution
Click here to see a complete list of Entrance Requirements of the MA in Leadership and Workplace Conflict Resolution.
The full program cost is $14,400 plus accommodation for the two weeks of residency.
Click here to see the details of the Program Cost & Financial Aid of the MA in Leadership and Workplace Conflict Resolution.
Click here to see the Accommodation Options.
A student may earn a Graduate Certificate in Leadership and Workplace Conflict Resolution (LWCR) by taking 15 credits of MA course work.You may join the Online MBA program with a specialization in LWCR
See the Online MBA program website for detailed information on the degree requirements.

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