Addressing Issues    
If you wish to request an exception to University policy, or have an issue that hasn't been resolved to your satisfaction, or wish to appeal a decision, you may direct your inquiries as follows. The Department of Student Life team will be happy to assist you through the process.

Academic Honor Code Violations
A student may appeal a decision regarding an Honor Code violation within 72 hours of receiving the committee’s written notification. Appeals must be in writing and provide the basis for the appeal in accordance with the criteria outlined in the Academic Honor Code. Appeals of decisions made by the course instructor are submitted to the department head for final review. Appeals of decisions made by a department head are submitted to the Academic Standards Committee for final review. Appeals of decisions made by Academic Standards Committee or a subcommittee thereof are submitted to the Dean of Faculty of the University for final review.

Academic Policies
Requests for exceptions to University academic policies may be made in writing on the Academic Standards Petition form, available at the Enrollment Center in the basement of the Dreier Building. The petition is submitted to the Registrar in the Enrollment Center and is reviewed by the Academic Standards Review Board, which usually meets weekly.

Campus Safety Violations
If you wish to appeal fines assessed for any violation, you must file a written appeal within seven days of issuance of the fine. Written appeals may be brought or mailed to Campus Safety, Verrill Hall, Room 43, telephone 641-472-1143.

Computer and Network Issues

If you wish to appeal a decision to restrict or suspend your computer or network usage, you may file a petition for reinstatement of computing privileges to an Associate or Assistant Dean of Students, 105 Dreier Building, studentlife@mum.edu, telephone 641-472-1225.


Equal Opportunity Policy
Inquiries regarding the University’s equal opportunity policies and practices should be directed to the General Counsel’s Office, Dreier Building, 2nd floor, croesler@mum.edu telephone 641-472-1175.
Financial Aid and Student Accounts
Requests for exceptions to University financial policies may be made in writing on the Finance Review Board Petition, available at the Enrollment Center in the basement of the Dreier Building. The petition is submitted to the Director of Student Accounts in the Enrollment Center and is reviewed by the Finance Review Board, which usually meets weekly.
Grades
Students who wish to appeal a grade should first discuss the matter with the course instructor. If that does not settle the appeal satisfactorily, then the student has until 30 days after the grade was sent out by the Registrar to file a written appeal with the department chair or, if the instructor was the department chair, with the Dean of Academic Programs (for undergraduate students) or the Dean of the Graduate School (for graduate students).

Housing Regulation Violations
Appeals of housing charges may be filed within seven days of the fine being issued to the Housing Office located on the lower of the Argiro Student Center, housing@mum.edu, telephone 641-472-1126.

Special Needs Accommodations
Requests for academic accommodations should be directed to the Director of Student Success Center, 105 Dreier Building, sswanson@mum.edu, telephone 641-472-1229. Appeals of decisions regarding academic accommodation shall be made to the Executive Vice-President, cpearson@mum.edu, whose decision shall be final.

Individuals with disabilities who have access problems in any campus building or other needs are encouraged to bring their concerns to David Streid, Chief Administrative Officer, dstreid@mum.edu, telephone 641-472-1130 (ext. 1130).

Student Life Issues
Requests for exceptions to University policies regarding student life may be made in writing to the Deans of Students, 105 Dreier Building, studentlife@mum.edu, telephone 641-472-1225.

Appeals to decisions of a Student Support Committee may be made to the Executive Vice-President, cpearson@mum.edu, in accordance with the procedures described in the Student Handbook.

Additional contact information

HIGHER LEARNING COMMISSION
1-800-621-7440

IOWA COLLEGE AID COMMISSION
1-877-272-4456

US DEPARTMENT OF EDUCATION
1-877-557-2575
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