Computer Help Desk
Buying a Computer
Buying Local or Mail Order
You have two options when buying a computer: You can purchase your equipment locally or through mail order. They both have advantages. If you buy from a consumer electronics dealer in your area, you can often get free demonstrations, and you can return to ask questions and buy additional equipment. Mail order computers are generally less expensive. If you have questions, you can call the company's customer service number and speak with a technician on the telephone. If you need to return the computer for repairs, you may have to ship it back to the manufacturer (save the original box and packing materials), although you can usually buy on-site service. Investigate both local and mail-order sources and buy from the one you feel most comfortable with.
Either way, buying your computer from a reputable electronics dealer means you're more likely to get a better warranty and better service. "PC World" magazine also rates warranty and service for computer brands.
Be on the look out for student or educational discounts, both when buying locally or via mail order.