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RAVE Emergency Notification System
Home >  Campus Services >  Campus Safety >  Emergency Response and Evacuation > 
Emergency Response and Evacuation    
Procedures to immediately notify the campus community upon the confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or employees occurring on the campus: Our current methods are:
 
Through the Safety and Security Department, individuals (entire residence halls or classrooms) are advised by Security personnel of the danger and what action they should take or not take to protect themselves from any immediate threat to the health and safety of the students and staff. In addition to Security notifying groups of individuals in buildings, the local Police Department and/or the Sheriff’s Department are contacted to act in concert with the Safety Department to maintain order, to isolate buildings and control situations so that the danger is contained.
 
Additionally the Campus Security Department will post timely written notices and warnings in all the residence halls and public buildings, explaining the situation, with a directive to take a certain action or actions to insure their safety.
    
On Campus Notification
Upon confirmation of a significant emergency or dangerous situation, the Campus Safety/Security Department will:
  • Contact through Email and Phone Tree the Dean of Students, Legal Department and Human Resources Director and advise them of the nature of the emergency. These faculty and administrative chairs and department heads will in turn notify their assistants and colleagues of the nature of the problem and will galvanize their staff to respond appropriately.
  • While the notification process is proceeding, the Campus Safety/Security Department will immediately post written notifications on the inside and outside of the entry/exit doors of the appropriate buildings and in the hallways, as well as notices left at the Resident Advisors’ and Residence Hall Directors’ doors. The content of the notices will include the nature of the problem and what actions should be taken to minimize or correct the perceived danger, the expected duration of the condition, and the options for accommodations that are available on and off campus. While Security is moving through the residence halls and appropriate administrative buildings posting notices, they will call the phone number or speak in person to the Resident Advisors and Residence Hall Directors, advising them of the situation.
  • Email: When the Safety Department confirms there is a significant danger, the Legal Department, Director of Human Resources (HR), Dean of Faculty and Dean of Students will send email notifications to all faculty, staff and students.
  • As appropriate, the Safety Director will notify all building managers in non-student living areas (Phone Tree). (This is a prominent feature during tornado season.)
  • Whenever there is anticipation of a problem (heavy storms, periods of extreme cold, tornadoes), the Safety Department has a scrolling message bar which can be mounted in the Student Union building (dining hall for entire campus), advising of the potential emergency and what appropriate action to take.
    
Notification of Local Authorities
Depending on the nature of the problem, the Police Department, Fire Department and Ambulance service will be advised by the Safety/Security Director of the nature and scope of the emergency (911). At least once a year maps of the campus layout are supplied to all emergency responders, giving notice of new buildings, their type and location, street closings, long-term functions or construction which may change routing and access strategies. Additionally, notices are placed in the newspaper and meetings are held with the Chief of Police, Sheriff and the Post Office regarding all such changes.
 
In addition to maps, all emergency services personnel are encouraged to drive through campus periodically to maintain a personal familiarity with the campus functioning. Meetings are held with the county-wide Homeland Security emergency group, who may be called in for extreme situations which may involve terrorist activities and the like. There is a yearly table top exercise which the county coordinates with the state to insure maximum support during extraordinary circumstances.
 
The procedure for disseminating emergency information to the larger community will be through phone calls to emergency response groups, releases to the radio and newspaper which will be accomplished through University Counsel’s office, Safety/Security Department, Public Relations Department and Campus Nurse.
    
Description of the process
Determining the appropriate segment of the community to receive notification: Some emergencies could potentially affect a greater portion of the campus than others. This will be a joint assessment by the Safety/Security Department and the Facilities group. The guiding principle will be to accept the possibility that the worst possible situation could develop and to take the necessary precautions in that area.
 
   EXAMPLE 1: If there is a suspected fire in a building whose source cannot be located, that building will be evacuated through the fire alarm system; all occupants will be instructed to go to the assembly area for that building, where a head count will be conducted. The Security Department will go through the building to be sure that all occupants have been evacuated. The building and the surrounding grounds will be cordoned off, and once the Fire Department and Police arrive, the situation will be turned over to the Fire Chief; and if he requests, all building electrical and/or gas systems will be shut down.
 
   EXAMPLE 2: If there is an emergency which would affect a larger segment or portion of the campus, that portion of the campus will be evacuated and moved to the appropriate large assembly building for shelter, while the investigation or repairs are under way; for example, if there were a major power outage due to extreme storms or other difficulties that is projected to last for days, in addition to the large assembly area, any room in appropriate residential buildings will be filled.
 
   EXAMPLE 3: An extreme emergency affecting most individuals on campus such as an explosion at our Motor Pool gas dispensing facility; an explosion at the fuel tank at the campus generator building; or an explosion or significant leak at the propane tank on campus. Possible off campus situations include hazardous waste shipments, such as a train derailment or an accident on Highway 1 involving materials such as propane, anhydrous ammonia, etc.
 
In these extreme incidents, the county-wide response team will be notified, or the university will be notified by the county. Police, Ambulance and Fire Department will assume complete control and advise the university administration as to the appropriate action, based on information as to the size and location of the spill; wind direction; the ability of the first responders to have access to the site; any complicating factors such as weather; and staging areas for victim assistance and accommodations for mutual aid responders from other cities and counties.
In an extreme crisis, many of the campus residents would be evacuated if appropriate to sites off campus such as public high school and elementary school buildings, fair grounds, hotels, and sharing residence with private homeowners in the city.
    
Content of the Notification
The content of the notification depends on the nature or level of the emergency. Such information will be given as to inform and instruct those affected campus residents of appropriate action, whom to contact, cautioning not to overload phone circuits, which could impede response to the problem or resolution of the emergency. Whenever appropriate, parents and next of kin will be notified by university officials (established procedure through the Dean of Faculty, Dean of Students and Human Resources Office). Psychological counseling will be available for those individuals who are affected or traumatized; campus-wide group meetings will be held for updates and any additional information and instruction which will be helpful. During those meetings, special considerations or needs will be addressed on a person-to-person basis.
 
   EXAMPLE 1: A Bomb Threat. An alleged bomb threat could trigger a situation where students, staff and faculty are channeled into an area where they could all become victims of individuals or organizations looking for such a response; that is to say, the safety assembly area itself may be the area where the bombs are contained, not the building; or that through exiting the building, explosive devices or other hazards are placed near the exit-ways.
 
   EXAMPLE 2: It can be foreseen that activating the emergency evacuation alarms (fire, etc.) could be an audible or electronic signal that could detonate the bomb or create confusion. The close proximity of any powered equipment or vehicles of the first responders could make the situation worse.
 
   EXAMPLE 3: A significant breach has occurred in a liquid propane tank and the highly flammable fumes are migrating through the lower areas of campus. Any ignition source would trigger a massive explosion.
    
Initiate the Notification System
At any level of crisis, activation of the notification system is immediate, once there is confirmation of an emergency, and the nature and scope of that emergency have been determined. Campus Security personnel will contact the following people, the order depending on the nature of the threat and which population segments need to be notified.
    
Contact Personnel on Campus
Executive Vice President Craig Pearson 641 472 1159
Chief Administrative Officer David Streid 641 472 1130 or 641 919 9881
Legal Counsel Bill Goldstein 641 472 1183 or 641 919 7899
Dean of Faculty Cathy Gorini 641 472 1107
Dean of Student Life Ellen Jones 641 472 1204 or 641 919 4844
Associate Dean of Students Jan Sickler 641 919 7327
Chief Operating Officer Tom Brooks 641 472 1205 or 641 919 9710
Director of Human Resources Stan Lamothe 641 472 1194 or 641 469 4580
Director of Facilities Management Craig Wagner 641 472 1162 or 616 901 6178
    
Contacts for City of Fairfield
  • Jefferson County Sheriff
  • Fairfield Police Department
  • If appropriate, Homeland Security Emergency Response Coordinator
    
Statement of Intention
It is the intention of Maharishi University of Management to notify without delay the residents of the university and/or the population of Fairfield in the event that an emergency situation has arisen which, by delaying notification, would worsen the situation and put a greater number of individuals in peril. It is the university’s intention to initiate a notification system that will advise in an appropriate and timely manner the entire community that would be affected by the emergency, as determined by an ongoing assessment of the emergency.
 
The content and means of notification will be appropriate to the potential severity and nature of the emergency. Selected administrators, faculty and Facilities personnel will be called in to make a determination about the nature of the emergency, and in situations where the greater Fairfield community may be at risk, the Sheriff’s Department and Police Department will be called to make a determination on specific courses of action.
    
Procedures for disseminating emergency information to the larger community
From the Office of the Executive Vice President, in conjunction with the University Council, text of the emergency situation will be generated to be sent by email and/or personal contact to the newspaper, radio station, Police and Fire Departments, and the Mayor’s Office. Information will also be conveyed by phone and by the University Public Relations offices in contact with the Fairfield community and other communities, as appropriate.
    
Testing of emergency response evacuation procedure
The Campus Safety/Security Department will be conducting in-house testing of emergency evacuation procedures and, whenever it can be coordinated, the university will participate in the county-wide and/or state-wide review of emergency response drills. The university is in contact with the Emergency Response Coordinator for the county as sanctioned by Homeland Security; and the Safety/Security Department’s participation in these drills will consist of following instructions and coordinating equipment and supplies and other orders as directed by the Coordinator. When county and state-wide drills are announced, the university academic and administrative departments will be advised of the university’s role in the drills.
    
University in-house testing of evacuation procedures
Each year the Campus Safety/Security Director will generate a mock crisis. This test situation will be announced to all the academic and administrative personnel. Those who are participating in the drill will be told of the situation and queried on the steps they would take in response to the assessed danger.
 
Security will notify all the occupants of any affected building of the situation and the course of action (as appropriate to the type of test).
 
Actions for the academic departments and campus nurse include:
  • Building evacuation as appropriate.
  • Perform a head count of all students after evacuation.
  • Assist injured students to areas of safety.
  • Coordinate university vehicles with students who need rides to the hospital or health clinics.
  • Notification of parents as appropriate.
Facilities Department: The Facilities Department would be given an example of gross building failures which could easily affect dozens of students and would require the evacuation of the building, the shut-down of all utilities in the building, notification of all utility companies including electric, gas and phone.
 
As this function is being performed, additional instructions will be given regarding an expanding situation; and at each new phase of response, they will be charged to implement processes of Lockout/Tagout, etc.; and to work in coordination with the utility company and Fire Department.
 
Campus Safety/Security Department: The Campus Safety/Security Department will work with Police to clear the areas, to aid in the evacuation of the necessary buildings, to assist Fire Departments responding to mutual aid call, and to assist in finding the nearest fire hydrants; control foot and automotive traffic; assist in establishing a Command and Coordination Center on campus; and assist by any means necessary.
 
The exercises on campus will be part table top and part location-oriented. Individuals from Facilities or Security will be asked to go to specific locations, and their response and corrective actions will be timed. Once each task has been accomplished, they will receive additional information and instruction regarding increased difficulties, complicating the crisis.
    
After-Action Evaluation
After each yearly drill, several departments will convene to assess weaknesses in procedure, unforeseen difficulties which may have arisen, staffing levels relative to response time, the role that weather played in the procedure, and a review of the role stress and fatigue played in the performance of the job.
 
Records will be kept of every campus drill and each drill coordinated with the county. Results will be shared with the Campus Safety Committee and recommendations passed on regarding procedures, equipment and training.
    
Buildings currently assigned for emergency conversion use
The buildings listed below with their associated square footage have been chosen because of their current availability, open plan design, easy access to the highway, and convertibility to a wide range of functions.
 
Except for full evacuation of the campus, the buildings listed below will serve as open barracks sleeping facilities (gender specific); makeshift dining facilities and classrooms; staging area for medical evaluation and evacuation; quarantining facilities during pandemics; supply depot for materials used in emergencies (as collected from county-wide sources); and for processing and coordinating information and emergency volunteer personnel. These facilities can also be used by the city and county for the same purposes if an emergency evacuation is necessary for Fairfield or other cities within the county.
 
Field House (Open plan design) Currently used by the elementary and high school for physical education and recreational purposes 24,600 sq. ft.
Grand Assembly Hall / Rec Center (Open plan design) Current use: Physical education and recreational center for university, high school and elementary school 60,000 sq. ft.
Art Center/Old Student Union Building Currently used as an art facility and classroom building 40,000 sq. ft.
Fraternity Building 113 Currently not in use. Designed as a 40-room living facility. 17,920 sq. ft.
Fraternity Building 114 Currently not in use. Designed as a 40-room living facility. 17,920 sq. ft.
Total Square Footage: 160,440
 
Other buildings on campus have limited space and can be pressed into service as needed.
    
Future plans
There is a strong desire to use additional technologies that will further facilitate notification of the campus population. It is our feeling that no one method will work in every situation, so we want to build in redundancy to err on the side of trying to reach every one, even if some get multiple notifications.
    
Rave Emergency Alert System: About Rave
Maharishi University of Management has partnered with Rave Mobile Safety to provide an emergency alert system that delivers messages to your personal e-mail address, as well as to your cell phone. 

Continuing students, new students, and faculty and staff are automatically opted in to the Rave Emergency Notification System when they register each semester. Newly added participants will receive a welcome message. Periodically, all campus residents including students receive a test e-mail for the Rave Emergency Alert System, with instructions for reviewing and managing contact information within Rave. 

Rave Emergency Notifications are issued as part of MUM’s crisis management program. Notifications will be for major emergencies such as tornado warnings and emergency instructions that will alert students and campus residents what to do and where to proceed in the event of an emergency situation. This will allow students and campus residents to stay safe and keep out of harms way as a situation is happening. The system will not be used for minor situations such as weather advisories, campus event notifications, or cancellations of any kind.

If you want to reliably receive text notifications, we strongly recommend that you log in to your Rave account to enter or verify your cell phone number and provider. Otherwise, you may only be notified of emergency situations via e-mail. 

We encourage you to log in at https://www.getrave.com/login/mum to confirm your contact information and choose your notification preferences. 

Frequently Asked Questions

What is Rave Alert? 
Maharishi University of Management has partnered with Rave Mobile Safety to offer an emergency notification system, Rave Alert, capable of sending users text and e-mail messages. You may learn more about Rave Mobile Safety at their corporate site.

What does the Rave service cost?
Rave does not charge students, faculty or staff for sending or receiving messages through this service. However, your carrier’s standard messaging and/or data charges may apply. 
Please consult the details of your mobile phone plan. 

What type of messages will I receive?
In addition to the clarifications above, the University will only send you messages related to campus emergencies and a Rave system test each semester. You will never receive advertisements and your information is never provided to advertisers.

What is my username?
You determine your username (could be your e-mail address) and password. You will receive an initial start-up username and password from Rave Wireless that you may change online.

I already have contact information in the system. Where did this data come from?
The University pre-populates the Rave Campus Alert system with student, staff and faculty e-mail addresses and cell phone numbers provided to the University. 
The University made every attempt to capture the maximum number of campus community members in developing the alert process. However, due to data limitations, some users may not be automatically populated. You may still sign up and use the Rave system by registering at https://www.getrave.com/login/mum.

There are some users whom we could not import due to lack of data. Also, due to the timing of the data extraction and the data upload, there may be a gap of time between when you are either enrolled (students) or hired (staff and faculty) and when you are in the Rave system.

If you did not receive Rave sign-in information, we strongly encourage you to register with the Rave alert system https://www.getrave.com/login/mum manually.

What if I did not receive a welcome e-mail?
First, please be certain getrave.com, rave.com, and mum.edu are excluded from any spam filters or block lists in your e-mail client, spam blocking programs or your e-mail service. If you did not receive a welcome e-mail, you may still login by requesting a password reminder at getrave.com, using your e-mail address. If your e-mail address is not found, you may sign up directly by registering at https://www.getrave.com/login/mum.

What mobile phone carriers are supported by the alert system?
All U.S. mobile carriers are supported.

What if my cell phone number changes?
If your mobile number or e-mail address changes, please login to the getrave.com site https://www.getrave.com/login/mum to update your contact details.

What if my cell phone provider changes?
Login to update your carrier at https://www.getrave.com/login/mum

Will I receive advertisements or text messaging SPAM from Rave Wireless?
No, never. We respect your privacy and you will never receive any messages other than official Maharishi University of Management emergency communications.

How will I identify incoming messages from Rave Campus Alert?
For these carriers, you will receive messages from @getrave.com.

I do not want to receive SMS (text) messages on my phone. How do I stop them?
If you have signed up to receive text alerts, you can stop these at any time by logging in and updating your profile on the https://www.getrave.com/login/mum.

Can I send myself a test message?
Yes, users can send a test e-mail to themselves. Log into your account. Next to each email address stored with your account (up to three), there is a button labeled “Test”. Clicking on this button causes a test message to be sent. Here is an example of the “Test” e-mail that will be sent:

Date: Tue, 5 Mar 2013 13:34:51 -0500 (EST)
From: no-reply@getrave.com
To: xxxxxxx@xxxxx.com
Subject: Your test message from Maharishi University of Management

Who do I e-mail for assistance?
You may contact helpdesk@mum.edu. Remember to include the word “Rave” in your subject heading.

If you are experiencing a campus emergency, or wish to alert the University of an emergency or crisis, dial 911 from a campus phone or cell phone. You may also call (641) 472-1115 or ext. 1115 for Campus Security. 

    
Other Systems
Research has been completed for the implementation of the following systems which will be purchased when resources are available:
 
Public Address System: Will be configured to address occupants of every building singly or collectively. Enunciator horns will be on each floor of each building — residence halls first. The residents will be advised of any mass evacuation or instructed to lock their exit doors and their room doors and stay in their rooms, or to go to the lower level away from the windows in each building in case of tornado. Additionally, enunciators will be placed outdoors on or near buildings. The placement of the external public address horns will take into account wind directions, open areas, pathos of travel around campus, etc. The notification system will consist of both pre-recorded and at-the-moment announcements advising the campus residents of the difficulty and appropriate action to be taken. Examples of application are:
  • Instructions that their exterior doors should be or will be locked
  • Advice to be wary of individuals, with a description
  • Advice on numbers to call to receive updates on emergency conditions and to pass along information from their side of any critical observations
  • Instructions to email or text message their friends;Instructions to not over burden the phone system with unnecessary calls.
  • Instructions to not over burden the phone system with unnecessary calls.
This system will be operated from a single station which will be receiving filtering and disseminating information as necessary or appropriate. During times of city-wide and county-wide emergencies, the Incident Commander (Police Chief, Fire Chief or Sheriff) can make announcements to the general campus population.
The following systems are under consideration:
  • Small monitors which can be placed in strategic locations in each building where wireless signals can be regenerated into visual messages advising of the difficulty and appropriate action to be taken.
  • Card entry system on exterior doors with controls to lock and unlock each door, barring entry of unwanted individuals. A card entry system with exterior camera support would help us to locate individuals of interest who may be trying to gain entry to any building, especially residence halls.
This system will be operated from a single station which will be receiving, filtering and disseminating information as necessary or appropriate. During times of city-wide and county-wide emergencies, the Incident Commander (Police Chief, Fire Chief or Sheriff) can make announcements to the general campus population.
 
The university’s intention is to maintain the current notification system even as more sophisticated systems are brought into play, because the personal contact procedures work even when there is loss of power.
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